Returns, Replacements and Refunds
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
the item may be damaged during transit
or there might be a manufacturing defect
or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 5 days after receipt of the package. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
How will I get the refund?
In case of a return/ replacement/ refund, we process the refund within 5-7 days from the date when the products have been received and verified at our warehouse.
For payments done through credit/ debit cards or net banking, the refund will be processed to the same account from which the payment was made within 5-7 days from the date of us receiving the products back. It may take an additional 2-3 days for the amount to reflect in your account.
For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 5-7 days from the date of us receiving the products back as well as receiving your bank details on e-mail. It may take an additional 2-3 days for the amount to reflect in your account.
Changes in the Cancellation, Returns and Refunds Policy
We keep our Cancellation, Returns and Refund Policy under review to make sure it is up to date and accurate. We reserve the right to change or update this Policy at any time without any prior intimation to you. Such changes shall be effective immediately upon posting on our Website.
Contact Information
In case of any queries feel free to contact us at [email protected]. We will definitely address the same on a case-by-case basis.